The closure will affect around 130 roles, according to Workers First Union, which has criticised Woolworths for moving the customer care work offshore.
Australia's tightening specialist talent pool is pushing businesses to look beyond borders, with global hiring emerging as a workforce planning strategy.
The findings challenge the idea that workplace design or attendance policies alone can determine how connected employees feel.
Trump has ordered US agencies to use “Super Intelligence” instead of “artificial intelligence” in official communications.
The smelter directly employs about 550 full-time workers, while a further 1,200 jobs are indirectly linked to the operation, according to Rio Tinto.
