The next big opportunity: How to keep your people
We've heard about customer service, but what about employee service? Zendesk Chief Revenue Officer Chris Donato has a few thoughts about how it feeds into EX and retention, and the role AI can play.
HRTech
Which HR tools are winning in New Zealand this year?
TechnologyHR Technology#HRTech
Is your HR software helping you lead – or quietly holding you back?
Case study: How HR tech helped Anglicare streamline aged care operations
TechnologyHR Technology#HRTech
With leadership support and smart automation, HR shifted from paperwork to purpose.
Skype is dead: Did Microsoft's leadership let a billion-dollar tool crumble?
LeadershipTechnologyBusiness#HRTech#HRCommunity
Skype's success was undeniable, yet here we are, bidding it adieu and questioning what led to its downfall. Was it fierce competition or a lack of decisive leadership? Read on to find out.
Agentic AI - the next competition for your job?
It's said that your job won't be taken by AI, but by someone who knows how to use AI. But what happens when the AI knows how to use itself?
72% Australian workers say securing a pay rise is harder than last year
Compensation & Benefits#HRTech#HRCommunity
With inflationary pressures continuing to impact household budgets, the push for fair compensation is expected to remain a critical issue in Australia’s job market throughout 2025.
Hyundai Australia appoints auto veteran Don Romano as CEO
LeadershipAppointments#HRTech#HRCommunity
Romano brings with him four decades of experience in the automotive industry, having most recently served as President and CEO of Hyundai Auto Canada (HAC) for the past ten years.
