Study also reveals that 10% of roles hired in 2024 are in job categories that didn’t exist in 2000, such as social media manager, data scientist, AI engineer, and sustainability manager.
With the extra time gained from AI integration, employees are boosting their productivity. The report shows that 73% of AI users feel more productive, using the saved time for valuable activities.
As businesses continue to incorporate AI into their operations, the need for ghost workers has risen sharply. A key responsibility of these workers is data labeling, which is crucial for training machine learning algorithms.
Despite the increasing demand for AI and automation, many companies have not yet adopted these technologies. UKG's research indicates that this hesitance to implement AI solutions could lead to higher levels of stress and burnout among employees.
The survey highlights that around 25% of businesses regard re-platforming as a key strategy for modernisation. This statistic indicates a growing recognition of the need for technological upgrades and infrastructure enhancements to keep pace with industry standards.
While Australian and New Zealand SMEs expressed substantial concerns about security risks, they still demonstrated a higher likelihood of regularly using AI compared to their counterparts in Canada, Ireland, and the UK.
While some companies are using AI to enhance productivity and create new opportunities, others are replacing human labor with automated systems. This trend is likely to persist, raising questions about the future of work and the role of human workers in an increasingly automated world.