Managing performance in a virtual set up is an evolving topic and an area of ongoing research. However, over the last year, as people have been forced into working remotely, it has become increasingly clear that managing performance in the new normal requires the right blend of art and science.
But how do we put a good performance management culture in any organization or business is more critical than just a system for measure. And that is something we all need to understand clearly so that the outcome of any performance management process leads to more positive experience for employees and organizational productivity.
Everyone's talking about 'outcome-based assessments' now, but this is hardly a new idea and its implementation has typically been hit and miss. How can organizations go beyond just paying lip service to the idea of outcome-based performance management, and actually make it a reality?
With changing business priorities and technological disruption, organizations need to re-define what is performance, what does 'good' look like, and how can jobs be re-designed. The question is not how we can better measure performance but what performance do we expect given the new realities, says Mary Chua of Korn Ferry.
What many organizations think is performance management, is actually just a more elaborate form of goal setting. What then should an effective performance management system look like?
As employees invest extra hours of work to help speed up the process of recovery, are employers reciprocating this sense of empathy and need toward employees? How are employers stepping up to empower employees and adjusting their approach to performance management in a hybrid workplace?
How will performance management and compensation models change when the work environment has changed?
Performance management and compensation play a greater role in winning employee loyalty than many realize. But in the difficult post-COVID landscape, it's no easy task to tweak an organization's performance and compensation models. Where might be a good place to start?