The employee experience should not be seen as a burden for one department to deal with—it’s an opportunity for the entire executive team to tackle head-on and collectively and enthusiastically own.
“The key difference between sense-making and traditional decision making strategies is that instead of deciding how to close the gap, we describe our situation and effectively start journeys with a sense of direction. To retain talent, you need to engage them in journeys rather than giving them precise targets,” advises Snowden.
Technological transformation is both a boon and bane - done well, it helps an organisation succeed, but done poorly, it is detrimental to people. MIT's Professor Thomas Kochan talks about how to integrate technology with the way we work for a better organisational transformation.
Prior to the pandemic, studies indicated that over 10 million meetings per day took place in the USA alone. As of December 2022, this figure may have more than doubled, encouraged by lockdowns and enabled by more virtual platforms.