The origins of EX can be difficult to trace, but Gallup’s research in 2012 that showed the relationship between Employee Engagement and organizational performance, is probably one initiator of the EX hype.
With many workplaces operating in more of a virtual mode currently, our assumptions about employee experience may be challenged.
For organizations to successfully manage the diverse, remote, and virtual workforce, they need a seamless digital-first experience across the HR life cycle process from hire to retire, says Subhankar Roy Chowdhury, Executive Director & Head HR - Asia Pacific & Japan, Lenovo.
We found three critical areas every organization needs to focus on to improve its EX: employee well-being, regularly listening and taking action on feedback, and manager effectiveness.
Organizations need to go beyond the transactional to create productive and rewarding work environments for the long haul so that people are ready for an extended period of uncertainty, says Jacely Voon, Chief of People Officer, People, Culture & CSR, FUJIFILM Business Innovation Singapore.
The relationship between employees and employers needs to be one of authenticity: where people are treated as the humans that they are, where leaders walk the talk and organisations show, not just say, that they care. April Marcot, Head of People & Culture at Talent International, talks about why this is critical.
The Hierarchy of Needs explains, we can all have widely different hopes and expectations, and even these change over time.