Crafting an exceptional, impactful and immersive experience is the key to succeeding in a disruptive world of work. This applies across industries and audiences, from customers to your employees. At the workplace, for instance, having a solid work-life balance has proved to be instrumental for engagement and productivity. These are supported by findings in the 2023 Employee Experience Trends Report by Qualtrics which insightfully points outs how two-thirds of employees who feel that they have a good work-life balance are ready to go above and beyond for their organisation. 

But this is only a crucial part of the larger picture of empowering thriving businesses with a tailored lens on Experience Management (XM). Experiences are at the heart of driving action, achieving the desired results and creating lasting relationships with the community. While leaders across the board know what they need to push for in their work culture, customer service or even brand strategies, curating and designing innovative means to reach the end goal calls for leading brands and minds to come together and take charge today.

And with this vision in mind, Qualtrics brings you X4 on Tour in Sydney, a pathbreaking XM Conference that is power-packed with outcome-driven conversations around what it takes to deliver experience breakthroughs. Promising you insightful takeaways from powerful organisations like Airtasker, Xero, Bankwest, Commonwealth Bank and many more, here’s a list of things that you cannot miss out on!

Innovators and industry leaders take the stage

From Victor Dominello, Former Minister for Customer Service and Digital Government, NSW to Angeline Lee, VP-Brand, Airtasker, you get the exclusive opportunity to hear powerful leaders share inspiring stories of beating the odds and designing exceptional experiences in the market. 

Case studies from the world’s most loved brands

Over 20 case studies are offered across Customer Experience, EX, Brand Research & Insights, and Government & Public Sector Tracks. This covers diverse domains and offers insider insights on delivering breakthrough people-centric businesses, forming meaningful connections and driving down operational costs with Experience Management. 

Networking with 1000+ XM leaders

With networking lounges, customer showcases and product demonstrations, this is the place to be if you’re looking to reset your organisation with experiences that propel growth in 2023 and beyond. Join us, learn together and be inspired by one of the largest XM communities. 

The Dream Team’s exceptional expertise

Along with an on-ground Dream Team for an exceptional conference experience, X4 on Tour also empowers you to elevate your XM programs with one-on-one sessions that promise tailored recommendations and unlock opportunity areas. 

So what are you waiting for? If you’re looking to transform your organisation to win in the current business climate, X4 on Tour is the place to be to build authentic connections and find out what it takes to drive growth and achieve operational excellence using XM.

Register now and join us at this unforgettable event this 18 May at ICC Sydney, Australia. Together we’ll chart the roadmap to design the best-in-class experiences for our people!