Generative AI skills gap puts Australian jobs at risk: Report
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Recent data from Randstad reveals a widening gap in the acquisition of generative AI skills among Australia's white-collar workforce, with significant implications for job security and career advancement. While 68% of companies report using AI tools on a daily basis, only 36% of employees have received AI training in the past year. This disconnect between AI usage and employee upskilling is raising concerns, particularly as workers are increasingly viewing AI competencies as essential for securing their future roles in the workforce.
According to the Randstad report, 60% of employees believe that AI skills are crucial for future job security. Furthermore, a similar proportion of workers are urging their employers to invest more heavily in AI training programs. Without this training, many fear their career growth and salaries could be negatively affected in an increasingly AI-driven job market.
The report also highlights troubling gender disparities in access to AI training. Only 38% of women feel they have equal access to AI training, compared to 47% of men. Additionally, women are less confident in the effectiveness of the training they have received, with just 25% expressing satisfaction compared to 35% of men. These figures are particularly concerning as women are also less likely to pursue independent AI upskilling opportunities—32% of women compared to 47% of men.
Jo Jakobs, Director of Professional Talent at Randstad, addressed the gender gap in AI training, urging companies to take action to ensure that women are not left behind. "Women need to upskill in AI to remain competitive in the job market. Companies need to step up and ensure equal access to these vital resources," Jakobs said. "Closing this gap not only advances gender equity but also strengthens the overall capability of the workforce, making companies more competitive in a rapidly evolving technological landscape."
The issue of unequal access to AI training underscores broader challenges that women face in the workplace. In addition to gender disparities, Jakobs emphasized that addressing the AI skills gap will help organizations retain top talent and remain competitive. "Without swift action, both the AI skills gap and the gender divide will continue to grow," she warned.
The report also touches on generational differences in attitudes toward AI. While 63% of Gen Z workers express confidence in their AI skills, only 39% currently use AI tools in their jobs. This is notably lower than the 50% of Millennials who are utilizing AI in their work. The generational divide raises questions about the future of AI in the workplace and its potential impact on entry-level jobs.
Interestingly, while 57% of Gen Z workers believe AI could make their jobs easier, a significant 42% are concerned about AI’s impact on their employment opportunities. As generative AI continues to automate routine tasks, there is growing fear that entry-level roles—critical stepping stones in many careers—could be at risk. Jakobs pointed out that while Gen Z may be more familiar with technology, they still require targeted training to remain competitive and adaptable in an AI-driven job market.
"The concern from Gen Z is valid," Jakobs said. "Generative AI is automating many foundational tasks, posing a unique risk to entry-level positions that are essential for young professionals. But while the technology may change the nature of these roles, it also creates new opportunities."
Jakobs stressed that AI is not solely a job eliminator but a job creator. "Generative AI is creating new job opportunities, and it's crucial that young workers seize these opportunities by upskilling to meet the demands of this evolving world," she added. "Companies that provide the right resources for training will set the stage for a more resilient, future-ready workforce."
While the rapid pace of AI adoption raises concerns about the future of jobs, it also presents significant opportunities for those who are prepared. The Australian job market is at a critical juncture, where the disparity between AI adoption and upskilling must be addressed if workers are to remain competitive.
AI is not just a tool for automating tasks but a catalyst for creating new roles in emerging fields such as data science, AI ethics, and machine learning. As AI technologies evolve, workers with the right skills will be positioned to take on new challenges and opportunities in industries that were once less reliant on technology.
Jakobs emphasized that businesses must play a key role in bridging the AI skills gap. "Employers have a responsibility to ensure their employees have access to the tools and training necessary to thrive in an AI-powered world," she said. "Companies that invest in the development of their workers will not only benefit from a more capable workforce but will also help build a more sustainable future for the Australian economy."
As AI continues to shape the future of work, closing the generational, gender, and skills gaps will be critical for maintaining job security and fostering growth in the Australian workforce. With the right training and support, workers across all demographics can position themselves for success in a future where AI is a central part of the workplace.