A new survey by Lucid Software, a leader in visual collaboration technology, reveals growing apprehension among Australian knowledge workers about the rise of artificial intelligence (AI) in the workplace. According to the study, 45% of workers view being replaced by AI as a significant concern, highlighting the challenges associated with the increasing adoption of AI-powered tools.

The research, which explored AI adoption, usage, reception, and security, underscores both the opportunities and fears tied to AI technology. While many workers are independently using AI tools at work, broad organisational adoption remains in its early stages.

Among the most pressing challenges, 37% of respondents flagged data security as a primary concern, reflecting unease about how AI technologies handle sensitive information. Another 33% cited a lack of trust in AI outputs, raising questions about the reliability of these tools in critical tasks.

David Torgerson, VP of Technology and Security at Lucid Software, emphasized the importance of addressing these concerns.

“Teams need to be fully aligned on security measures and systems surrounding AI implementation. Clear guidelines can help employees feel confident using AI tools safely and effectively,” Torgerson said.

Torgerson urged executives to take a hands-on approach to AI integration, suggesting that leaders actively engage with the technology through training and practical applications. “Just like with any tool, understanding its benefits and limitations is key to successful adoption,” he added.

The survey found that 62% of workers believe human input should remain the primary driver of work, with AI acting as a supportive tool. This cautious approach reflects a reluctance to rely too heavily on AI for decision-making or creative processes.

Adding to this, more than a third of workers don’t anticipate significant growth in AI adoption over the next five years, suggesting a divide in attitudes toward the technology across industries.

Despite concerns about job security, many workers acknowledge the advantages AI can bring to the workplace. The survey found that:

• 56% of workers identified improved productivity as a major benefit of AI adoption.
• 66% believe AI tools will enhance job satisfaction, indicating optimism about how the technology might alleviate repetitive tasks.
• 54% anticipate improvements in work-life balance, suggesting that AI could streamline workflows and reduce employee stress.

These findings suggest that while fears of job displacement persist, many workers also recognize the potential of AI to improve workplace dynamics.

The survey highlights the importance of a thoughtful approach to AI adoption. Torgerson encouraged leaders to set clear, actionable guidelines for AI use while fostering trust through education and engagement. “Leadership by example is essential to building confidence in AI and ensuring its safe, compliant use,” he said.

As businesses navigate the complexities of integrating AI, balancing its potential benefits with employee concerns will be crucial. While the promise of enhanced productivity and work-life balance is clear, addressing fears of job displacement and ensuring robust security measures will determine the success of AI’s role in the future workplace.

With AI adoption set to rise, the challenge lies not just in implementing the technology but in ensuring that workers feel empowered and secure in their evolving roles.