Wiwik Wahyuni, Chief Human Resources Officer, Home Credit Indonesia emphazises on one of the People Matters Top 10 Talent Trends for 2020, 'Data and AI: Your best allies'. She said, "With the complexity in the world of work increasing rapidly, engagement has become more and more important than ever before." And to be able to enhance the employee experience and to lead in the era of experience, it is the insights captured through people analytics that will be used.
Right from attracting to hiring to engaging to developing to growing and coaching employees, AI will be applied to the entire lifecycle HR, thus allowing HR to demonstrate greater business relevance and accountability and impact the world of work like never before. Moving on from the era of people analytics, the shift will be towards analytics for people.