Global fintech disruptor,Till Payments (Till), today announced the promotion of Alison Long, Head of People & Talent, into the newly created role of Chief People Officer within the company’s executive leadership team.
In her new role, Long will be spearheading the paytech’s global growth journey, ensuring it retains its culture-first and people-first approach to employee experience.
Long joined Till Payments in February 2021, quickly advancing to the position of Head of People & Talent. She has a background in talent acquisition within leading Fortune 500 multinational companies and ASX 100 businesses and has been the driving force behind the rapid and successful growth of the Till Payments team to date.
“The driving force behind my career to date has always been about delivering an incredible people experience, so the opportunity to join an executive leadership team just as dedicated to its people as I am has been a dream come true. I’m excited to step into this new role of Chief People Officer and lead the next phase of our hyper-growth while we build and deliver our global employee value proposition,” Long said.
The Australian fintech company also announced the promotion of Tanya Green, Head of Brand & CX to Chief Customer Officer (CCO).
As CCO, Green will now be responsible for aligning and unifying internal teams around the customer and leading Till’s global brand as it launches into new markets.
Green joined Till Payments in March 2021 as its Head of Brand & Customer Experience. Since her appointment, she has overseen the development and rollout of the fintech’s new, global brand strategy – including its visual and verbal identity – playing a leading role in the fintech’s continued drive to increase its brand awareness worldwide. Across her career, Green has amassed over 13 years of experience within some of the world’s leading branding, advertising and creative agencies and ASX 100 businesses.
“One of our organisational values is ‘Focus on the customer and the rest will follow’ and this has rung true to me since the moment I joined the business. As we scale globally and look to the future, my role will be laser-focused on ensuring our customer-centred promise never falters, regardless of where they are in the customer lifecycle. Our vision is to deliver an unrivalled payment experience to merchants and partners. And while our bold brand and bespoke CX initiatives will push boundaries, we’ll always have the customer at the centre of our decision-making. I’m thrilled to be leading the charge for our customers in this journey,” said Green.
Both promotions are effective from April1, 2022.
“Since joining Till, both Tanya and Ali have demonstrated exceptional talent, leadership and global business acumen. They have led the company through some of the most challenging and colossal projects, with an unparalleled dedication that has led to success after success,” said Shadi Haddad, chief executive officer at Till Payments.
“I am proud and honoured to be announcing their well-deserved promotions and have absolute faith in their vision for our future and their ability to execute for the business as we scale,” Haddad added.