TechHR
ex
L&D
UNPLUGGED
Sphere
About Us • Contact Us
People Matters ANZ
People Matters Logo
Login / Signup
People Matters Logo
Login / Signup
  • Current
  • Top Stories
  • News
  • Magazine
  • Research
  • Events
  • Videos
  • Webinars
  • Podcast

© Copyright People Matters Media Pte. Ltd. All Rights Reserved.

 

 

  • HotTopic
    HR Folk Talk FutureProofHR
  • Strategy
    Leadership Csuite StrategicHR EmployeeRelations BigInterview
  • Recruitment
    Employer Branding Appointments Permanent Hiring Recruitment
  • Performance
    Skilling PerformanceMgmt Compensation Benefits L&D Employee Engagement
  • Culture
    Culture Life@Work Diversity Watercooler SheMatters
  • Tech
    Technology HR Technology Funding & Investment Startups Metaverse
  • About Us
  • Advertise with us
  • Become a sponsor
  • Contact Us
  • Feedback
  • Write For Us

Follow us:

Privacy Policy • Terms of Use

© Copyright People Matters Media Pte. Ltd. All Rights Reserved.

People Matters Logo
  • Current
  • Top Stories
  • News
  • Magazine
  • Research
  • Events
  • Videos
  • Webinars
  • Podcast
Login / Signup

Categories:

  • HotTopic
    HR Folk Talk FutureProofHR
  • Strategy
    Leadership Csuite StrategicHR EmployeeRelations BigInterview
  • Recruitment
    Employer Branding Appointments Permanent Hiring Recruitment
  • Performance
    Skilling PerformanceMgmt Compensation Benefits L&D Employee Engagement
  • Culture
    Culture Life@Work Diversity Watercooler SheMatters
  • Tech
    Technology HR Technology Funding & Investment Startups Metaverse
Majority of Australia’s jobseekers dissatisfied with billion-dollar Jobactive system

News • 28th Jun 2022 • 2 Min Read

Majority of Australia’s jobseekers dissatisfied with billion-dollar Jobactive system

Compensation & BenefitsEmployee Relations

Author: Asmaani Kumar Asmaani Kumar
2.7K Reads
An Australian Council of Social Service report warns how Workforce Australia retains many of the problems identified in Jobactive.

This report released on Tuesday surveyed respondents about their experiences of the Jobactive system, which has been the main scheme for people on unemployment benefits in Australia since 2015. Jobseekers are dissatisfied with the poor quality service and punitive treatment they’ve received under this $1bn-a-year privatised employment services program.

75% of respondents were either dissatisfied or very dissatisfied with their Jobactive service, while just 10% reported they were satisfied. It said 46% of respondents believed their appointments were for less than 10 minutes and were a “tick-a-box exercise”. Although 89% of respondents said it was essential to have a choice about the requirements in their job plan, 65% said they could not select which activities they had to do to keep their benefits.

Common concerns, according to participants, included that monthly job search requirements were too high, training was not helpful, and consultant turnover was too familiar and disruptive to effective relationships.

In Workforce Australia, about half the total cohort of job seekers – those considered “job ready” – will complete their job search using an online portal instead of an agency. Only more disadvantaged jobseekers will be referred to an employment services provider as the government tries to free up resources for those deemed to need support.

A small sample of 40 participants in the ACOSS survey had taken part in an online trial of the new system. Of those, 67% reported not being able to understand the points-based activation system, which has received criticism from some advocates. Meanwhile, of the 60% of people who reported having had their payments suspended under Jobactive, 33% said this had caused high levels of stress and anxiety, and 11% indicated they could not pay rent on time.

By contrast, as reported in The Guardian, the Department of Employment’s most recent survey of Jobactive participants said 61.2% were satisfied with the service they received. In comparison, 21.6% took no position, and 17.2% were dissatisfied. 

Read More

Did you find this article helpful?


You Might Also Like

72% workers say securing a pay rise is harder

NEWS • 12th Mar 2025 • 8 Min Read

72% workers say securing a pay rise is harder

Compensation & Benefits#HRTech#HRCommunity
Blackstone CEO Steve Schwarzman earns over $1 bill

NEWS • 4th Mar 2025 • 3 Min Read

Blackstone CEO Steve Schwarzman earns over $1 bill

LeadershipCompensation & Benefits#HRTech#HRCommunity
Pay gap data shows men outearning women by $28K

NEWS • 4th Mar 2025 • 4 Min Read

Pay gap data shows men outearning women by $28K

Compensation & BenefitsCulture#HRTech#HRCommunity
NEXT STORY: Men in Australia out-earn women at every stage of their working life

Trending Stories

  • design-thinking-hr

    Skype is dead: Did Microsoft's leadership let a billion-doll...

  • design-thinking-hr

    Keeping the C-suite in the C-suite - how do we reduce execut...

  • design-thinking-hr

    Return to office: the legalities

  • design-thinking-hr

    The trust factor: Why modern leaders can’t afford to overl...

People Matters Logo

Follow us:

Join our mailing list:

By clicking “Subscribe” button above, you are accepting our Terms & Conditions and Privacy Policy.

Company:

  • About Us
  • Advertise with us
  • Become a sponsor
  • Privacy Policy
  • Terms of Use

Contact:

  • Contact Us
  • Feedback
  • Write For Us

© Copyright People Matters Media Pte. Ltd. All Rights Reserved.

Get the latest Articles, Insight, News & Trends from the world of Talent & Work. Subscribe now!
People Matters Logo

Welcome Back!

or

Enter your registered email address to login

Not a user yet? Lets get you signed up!

A 5 digit OTP has been sent to your email address.

This is so we know it's you. Haven't received it yet? Resend the email or then change your email ID.

People Matters Logo

Welcome! Let's get you signed up...

Starting with the absolulte basics.

Already a user? Go ahead and login!

A 5 digit OTP has been sent to your email address.

This is so we know it's you. Haven't received it yet? Resend the email or then change your email ID.

Let's get to know you better

We'll never share your details with anyone, pinky swear.

And lastly...

Your official designation and company name.