A new generation of tech-savvy employees is entering the workforce. It’s not surprising then that companies are starting to embrace the use of technology more fully to make work more effective.
With the changing demands of the workplace, the role of HR has also been shifting. There is now an impetus for HR pros to grasp digital/technology skills in a bid to deliver higher-quality work in the function.
Digital tech skills enable them to simplify complex tasks, automate mundane and repetitive ones, and thus manage a hybrid team more easily. Here are basic digital skills that every HR pro should master:
Remote work technology
Handling remote work teams is critical amid the remote work revolution prompted by the COVID pandemic. Learning how to handle remote work tech, such as team collaboration software, can help HR manage a distributed workforce. Remote work tech tools can help you delegate tasks better and provide better support for employees.
Talent acquisition software
Software like Applicant Tracking Systems can enhance the process of recruitment and help source the right candidates from the right talent pools. With ATS, you can post to multiple career pages, automate candidate screening, and use smart filters to make the hiring process easier.
Cloud-based data management technology
Cloud technology can centralise HR data for easier access, reduce redundant communication processes for different departments, and improve everything from feedback to managing data.
Read more: Top future skills in HR
Virtual reality tech
Virtual reality is catching up with the HR function, and so HR pros are now using it to conduct interviews, provide job previews and train people in a simulated environment. HR will also find it increasingly helpful to adapt to remote hiring if set in VR. Think the Metaverse!
People analytics can help with tracking employee data in real time, whether they are working remotely or on-site. It can provide visual maps and hierarchy trees of employee data, which can give HR leaders insights into patterns of activities and behaviours that would otherwise go unnoticed or be taken for granted.