TechHR
ex
L&D
UNPLUGGED
Sphere
About Us • Contact Us
People Matters ANZ
People Matters Logo
Login / Signup
People Matters Logo
Login / Signup
  • Current
  • Top Stories
  • News
  • Magazine
  • Research
  • Events
  • Videos
  • Webinars
  • Podcast

© Copyright People Matters Media Pte. Ltd. All Rights Reserved.

 

 

  • HotTopic
    HR Folk Talk FutureProofHR
  • Strategy
    Leadership Csuite StrategicHR EmployeeRelations BigInterview
  • Recruitment
    Employer Branding Appointments Permanent Hiring Recruitment
  • Performance
    Skilling PerformanceMgmt Compensation Benefits L&D Employee Engagement
  • Culture
    Culture Life@Work Diversity Watercooler SheMatters
  • Tech
    Technology HR Technology Funding & Investment Startups Metaverse
  • About Us
  • Advertise with us
  • Become a sponsor
  • Contact Us
  • Feedback
  • Write For Us

Follow us:

Privacy Policy • Terms of Use

© Copyright People Matters Media Pte. Ltd. All Rights Reserved.

People Matters Logo
  • Current
  • Top Stories
  • News
  • Magazine
  • Research
  • Events
  • Videos
  • Webinars
  • Podcast
Login / Signup

Categories:

  • HotTopic
    HR Folk Talk FutureProofHR
  • Strategy
    Leadership Csuite StrategicHR EmployeeRelations BigInterview
  • Recruitment
    Employer Branding Appointments Permanent Hiring Recruitment
  • Performance
    Skilling PerformanceMgmt Compensation Benefits L&D Employee Engagement
  • Culture
    Culture Life@Work Diversity Watercooler SheMatters
  • Tech
    Technology HR Technology Funding & Investment Startups Metaverse
Tackling the hybrid paradox: How tech can bridge the disengagement gap in APAC

Story • 23rd Jul 2024 • 3 Min Read A Brand Reachout Initiative

Tackling the hybrid paradox: How tech can bridge the disengagement gap in APAC

Strategic HRHR Technology#Future Proof HR#Articles

Author: Dhruv Mukerjee Dhruv Mukerjee
3.7K Reads
We take a look at how digital solutions are helping navigate the complexities of maturing hybrid work to streamline workflows, raise productivity, and deliver the right experience.

The hybrid work landscape across major economic regions of APAC like India, Australia, and Southeast Asia has transformed significantly and today is an important part of labour market dynamics. For companies, hybrid and remote work helps them access global talent and provide flexibility to their employees. But it also brings unique challenges in employee engagement, experience and retention. The issue of unaddressed burnout and blurring work-life boundaries impact employee well-being and performance.

To see how impactful digital solutions that blend AI with intelligent workflow management can help businesses with their hybrid work strategy and ensure the employees who work remotely or in a hybrid work set-up feel engaged to deliver results, it is first important to look at those challenges more closely.

A paradigm shift for major economic regions across APAC

Like many workforce trends, remote and flexible work found a new sail in their winds after the pandemic. The post-pandemic world of renewed focus on flexibility and work-from-home options helped both businesses and employees weather the storm. With time companies across have today APAC reverted to calling people back to the office, felxibility and remote work options remain embedded in the new workforce structure.

Today, hybrid work blends remote and in-office work, offering employees flexibility while striving to maintain organisational productivity. However, this model isn't without its hurdles. Disengagement among remote workers and the challenge of retaining talent in a competitive job market are pressing concerns for businesses navigating this new landscape.

The disengagement dilemma

Remote work can inadvertently lead to feelings of isolation and disconnection among employees. Being able to execute a hybrid work structure successfully in your company is critical to keeping employees happy and engaged today.

A broken workplace experience and the lack of organisational support have shown to impact workplace engagement—and by extension, productivity—significantly. And while human connections remain important, they have to reinforced with the right digital solutions. A recent study on workplace experience by ServiceNow explains how addressing experience through the use of HR tech solutions is yielding better results for companies than those who don’t. Iin a time when business complexity is rising and performance has become more critical than ever. Thus while the hybrid work models are on the rise, failing to address the possible challenges of disengagement and bad employee experience will impact how effectively HR can deliver on workforce expectations.

Streamlining workflows for better results

Enterprises are increasingly turning to technology platforms like ServiceNow to mitigate these challenges. By centralising communication, automating routine tasks, and providing seamless digital experiences, such platforms empower employees to work more efficiently regardless of their physical location.

The good news is that technology platforms can be powerful allies in creating a seamless and engaging hybrid work experience. Beyond simply enabling communication and collaboration, robust digital platforms can engage and enable hybrid workforces to be more productive. Here's how:

  • AI-backed self-service platforms: Flexibility requires employees to have a robust self-service tool that embeds AI to help them manage workflows and take more control of their work journeys.
  • Employee journey management: To further improve how productive a hybrid workforce is, companies need to look at how they are crafting employee journeys from scratch. Platforms like ServiceNow help raise productivity across geographically distributed workforces by enabling companies to personalise employee growth journeys, map skills, and deliver on employee growth expectations to help hybrid workers be better at what they do.
  • Performance Management Tools: Cloud-based performance management systems allow for regular feedback and goal setting, ensuring remote workers feel valued and supported in their career development.

Building a winning EX strategy

Technology solutions are a crucial component of solving the EX puzzle. With hybrid work further complicating how EX and engagement can delivered in a dynamic landscape like APAC, here are some additional tips for a successful EX strategy:

  • Clearly defined hybrid work policies: Set clear expectations around communication, collaboration tools, and meeting schedules to avoid confusion.
  • Focus on building a culture of trust and inclusion: Organise virtual team-building activities and encourage open communication to foster a sense of belonging for remote workers.
  • Invest in training managers on effective hybrid leadership: Equip managers with the skills to lead and motivate teams in a dispersed environment.

The road ahead

By embracing the right technology platforms and fostering a culture of inclusion, businesses in ANZ & SEA can navigate the hybrid work landscape and create a positive EX that drives engagement and retains top talent. Remember, a well-designed hybrid model isn't just about flexibility, it's about creating an environment where all employees, regardless of location, feel valued, connected, and empowered to do their best work.


Read More

Did you find this article helpful?


You Might Also Like

How HR tech is reshaping work in Australia

STORY • 27th May 2025 • 8 Min Read

How HR tech is reshaping work in Australia

Strategic HRHR AnalyticsHR Technology#DigitalTransformation#HRTechMarket#HRCommunity
How AI Can Reduce Meeting Fatigue

STORY • 19th Mar 2025 • 7 Min Read

How AI Can Reduce Meeting Fatigue

Strategic HR#DigitalTransformation#Work Culture#RemoteWork#Wellbeing#Artificial Intelligence
5 sensitive data types employees are feeding AI

STORY • 5th Mar 2025 • 5 Min Read

5 sensitive data types employees are feeding AI

Strategic HRSkillingHR Technology#AdaptableHR#Cybersecurity#Artificial Intelligence
NEXT STORY: Want to improve the cyber resilience of your workforce? Here are 8 strategies

Trending Stories

  • design-thinking-hr

    8 skills that are critical for people analytics and why

  • design-thinking-hr

    Which HR tools are winning in New Zealand this year?

  • design-thinking-hr

    How HR tech is reshaping work in Australia

  • design-thinking-hr

    AI bias threatens fair hiring in Australia

People Matters Logo

Follow us:

Join our mailing list:

By clicking “Subscribe” button above, you are accepting our Terms & Conditions and Privacy Policy.

Company:

  • About Us
  • Advertise with us
  • Become a sponsor
  • Privacy Policy
  • Terms of Use

Contact:

  • Contact Us
  • Feedback
  • Write For Us

© Copyright People Matters Media Pte. Ltd. All Rights Reserved.

Get the latest Articles, Insight, News & Trends from the world of Talent & Work. Subscribe now!
People Matters Logo

Welcome Back!

or

Enter your registered email address to login

Not a user yet? Lets get you signed up!

A 5 digit OTP has been sent to your email address.

This is so we know it's you. Haven't received it yet? Resend the email or then change your email ID.

People Matters Logo

Welcome! Let's get you signed up...

Starting with the absolulte basics.

Already a user? Go ahead and login!

A 5 digit OTP has been sent to your email address.

This is so we know it's you. Haven't received it yet? Resend the email or then change your email ID.

Let's get to know you better

We'll never share your details with anyone, pinky swear.

And lastly...

Your official designation and company name.