While technology has played a major role in shaping corporate culture, it is essential for tech to complement the strategic triangle of leaders, routines, and incentives.
Krish Shankar, former Group Head of Human Resources at Infosys and author of the HR-focused book Catalyse, believes that the integration of technology into corporate culture must strike a balance between the digital and human elements. In other words, technology should not replace human interaction and collaboration, but should instead enhance it.
One of the main challenges that organisations face when it comes to building and maintaining a strong culture in a digital environment is the high percentage of new employees and remote workers.
Krish suggests that companies must focus on consolidating their culture in a changing environment by leveraging technology to promote collaboration, communication, and transparency.
Integrating technology into corporate culture can be a double-edged sword. On one hand, it has the potential to enhance and streamline processes. On the other, it can undermine the importance of human interaction and collaboration.
Krish advocates for the design of technological interfaces that prioritise the human experience, thereby promoting engagement and facilitating the adoption of new technologies.
Catch our discussion with Krish Shankar and other global leaders on the impact of technology on culture: