Sedgwick has named Simon Kay as chief executive officer and Kimberley Daley as chief operating officer to lead its Australian business, strengthening leadership in a key market.
Kay rejoined Sedgwick’s Australia team in November 2025 as chief operating officer, having earlier served as acting COO in 2023. He previously held the role of director of executive services for UK and international operations, supporting the company’s presence across Asia. With more than 30 years of experience in the loss adjusting industry, he has led major property and complex loss teams while managing large corporate client relationships.
Daley brings continuity and deep institutional knowledge. She has spent 14 years with Sedgwick and most recently served as executive general manager of professional services, a role she held since 2021. Before that, she led forensic accounting services, building expertise in handling high value and complex claims.
The appointments signal Sedgwick’s focus on strengthening operational leadership and scaling its Australian business. With rising complexity in risk and claims management, experienced leadership is critical to improving client outcomes, driving efficiency and supporting growth across sectors.
Sedgwick operates with more than 33,000 colleagues and serves 10,000 clients across 80 countries, reflecting the scale at which the company manages claims, loss adjusting and related services in an increasingly complex global risk environment.
Paul White, CEO international, Sedgwick said, “Simon is a dynamic and action-oriented leader with a deep understanding of our business and a passion for driving growth and operational excellence.”
He added, “Kimberley brings a rare combination of operational insight and financial acumen to the business. Her long-standing experience with Sedgwick and deep understanding of complex claims and client needs will be instrumental as we continue to grow and evolve the business.”
Sedgwick is expected to build on this leadership transition to enhance service delivery and expand its presence in Australia, while former interim CEO Phil van Zyl returns to focus on leading the company’s New Zealand operations.
