Talent Management

From Intel to IAG: Thousands face unemployment in massive Q3 layoffs

As the third quarter of 2024 unfolds, a stark and unsettling reality has gripped industries across the globe: mass layoffs. The sudden wave of redundancies, involving thousands of employees across sectors, has sent shockwaves through both employees and the global economy. Major corporations, facing economic pressure, rising inflation, and evolving technological landscapes, have resorted to drastic cost-cutting measures, including employee layoffs on an unprecedented scale.

Intel: Major cuts amid a $10 billion cost-reduction plan

At the forefront of Q3 layoffs is Intel, the semiconductor giant, which has embarked on a cost-reduction initiative aimed at slashing $10 billion by the end of 2024. As part of this aggressive cost-saving strategy, Intel announced its intention to lay off 15,000 employees—representing approximately 15% of its global workforce. The layoffs come in waves, starting in August when Intel rolled out its first round of job cuts.

Intel's CEO, Pat Gelsinger, had already forewarned employees about the upcoming workforce reductions. By the end of September, employees opting for early retirement were officially let go, and now the company is preparing to notify the remaining affected employees in mid-October. Gelsinger communicated to staff that the company had already achieved more than half of its reduction target through voluntary separations, but difficult decisions still loom for the rest of the year.

In addition to layoffs, Intel has been restructuring its business to mitigate rising costs. The company announced plans to turn its foundry division, responsible for manufacturing chips for other firms, into an independent subsidiary with its own board. This move allows the foundry to seek external funding, marking a significant shift in Intel's operations. Furthermore, Intel is planning to reduce or exit two-thirds of its real estate globally by the year's end, tightening its belt on non-core assets and operations.

Insurance Australia Group (IAG): Realigning under new structures

In Australia's insurance sector, Insurance Australia Group (IAG), one of the country's largest insurers, has announced plans to shed over 200 jobs. The company, under pressure to streamline its business operations, has begun a consultation process with its employees, preparing for significant structural changes. According to the Finance Sector Union (FSU), 214 positions are set to be cut, primarily within the Intermediated Insurance Australia (IIA) division, which serves brokers.

IAG's restructuring efforts are intended to align teams more effectively under a new organizational framework. The changes follow internal mergers, including the consolidation of IAG’s Growth and Distribution business units in March, as well as a realignment of the Partners and Platforms team into Retail Insurance Australia (RIA) in August.

However, in a statement addressing the layoffs, IAG emphasized that no frontline customer claims roles would be impacted. The company explained that the job cuts were necessary to improve operational efficiency and support customer-facing teams more effectively.

Australian companies: A surge in layoffs amid economic uncertainty

Across Australia, the economic landscape remains precarious, with many large corporations announcing sweeping layoffs and salary reductions. Despite the national unemployment rate holding steady at 4.2% as of August, a deeper trend is emerging: businesses, particularly in the financial and telecommunications sectors, are outsourcing jobs and cutting costs at a rapid pace.

Over the past 12 months, more than 20,000 jobs in Australia’s telecom and financial services sectors have been sent offshore, according to a leading recruitment agency. This trend has affected companies like Telstra, which announced the elimination of 2,800 positions earlier this year. Optus, another telecommunications provider, has followed suit with hundreds of job cuts. The media sector has also felt the pressure, with Nine Entertainment revealing plans to slash 200 roles as part of its cost-cutting efforts.

A recent survey conducted by global HR platform Deel sheds light on this shift. The survey, which included 250 business leaders from retail, IT, and manufacturing, found that 41% of respondents were actively considering layoffs. Many businesses are also seeking to cut salary expenditures, with 45% of respondents reporting they are eyeing salary cuts as a cost-saving measure.

Shannon Karaka, Deel's Australia manager, highlighted that businesses are increasingly turning to artificial intelligence (AI) to automate tasks and streamline operations. Karaka noted that automation is not only reducing costs but also allowing companies to shift employees to more valuable, strategic roles.

Remote work has also become a key priority for cost-conscious businesses. A staggering 92% of respondents in the Deel survey indicated that remote work is a top strategic priority, as it helps reduce operational expenses while maintaining business continuity.

KiwiRail: Redundancies amid ferry project uncertainty

In New Zealand, KiwiRail is facing its own set of challenges as the company grapples with uncertainty surrounding its ferry fleet. KiwiRail has proposed cutting more than 50 jobs across its Interislander operational staff and head office. The job losses come in the wake of the cancellation of the Inter-Island Resilient Connection (iReX) project, which was intended to bring new ferries into service.

The proposed layoffs include positions such as deck officers, engineering officers, and maintenance officers. In addition, the restructuring of Interislander’s head office could see nine roles disestablished, with four new roles created to manage fleet and service operations. Voluntary redundancies have been called for, but the Maritime Union of New Zealand has expressed concerns over the lack of transparency regarding the government’s plans for ferry replacements.

This uncertainty stems from the cancellation of the iReX project in December 2023, leaving the company in limbo regarding the future of its fleet. As a result, KiwiRail is faced with the task of "right-sizing" its workforce to adapt to the ongoing operational challenges.

The broader economic context: cost-cutting and automation in focus

The mass layoffs seen across Intel, IAG, and other companies are reflective of broader economic trends in 2024. As inflationary pressures, rising interest rates, and market volatility continue to strain business operations, companies are increasingly seeking ways to cut costs and maintain profitability.

One of the key drivers of these layoffs is the shift toward automation and AI technologies. By automating manual and repetitive tasks, companies can reduce their reliance on human labor while simultaneously increasing productivity. This trend is particularly prevalent in industries such as manufacturing, IT, and retail, where automation is seen as a cost-efficient solution to labor shortages and rising wages.

Additionally, the rise of remote work has reshaped workforce dynamics, enabling companies to maintain flexibility while reducing costs associated with office space and utilities. However, the growing adoption of remote work also means that businesses are finding it easier to outsource jobs to regions with lower labor costs, contributing to the growing wave of offshoring.

Conclusion: Navigating the human and economic impact

As companies like Intel, IAG, and KiwiRail implement sweeping layoffs, the human toll of these decisions cannot be overlooked. Thousands of employees across multiple sectors are being impacted, many of whom have dedicated years, if not decades, to their respective organizations. For Intel, the voluntary retirement program has allowed some of its most experienced employees to leave with substantial severance packages, but for those remaining, the uncertainty of the coming months is palpable.

For businesses, navigating these layoffs is a delicate balancing act. On one hand, they are faced with the harsh realities of rising costs, market volatility, and technological disruption. On the other hand, they must ensure that their remaining workforce is motivated, equipped, and empowered to steer the company through turbulent times.

While cost-cutting measures like layoffs and automation are essential for survival in today’s competitive landscape, companies must also focus on rebuilding trust and morale among their employees. Clear communication, transparent decision-making, and a forward-looking approach to workforce planning will be crucial as businesses continue to adapt to the realities of 2024.

In the months to come, the economic landscape may offer some relief, with central banks considering further cuts to interest rates to stimulate growth. However, for now, companies and employees alike must brace for a challenging end to the year, as job losses and organizational restructuring continue to make headlines.

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