Employee recognition programmes that work

Fostering a positive and motivated workforce is integral to the success of any organisation. Employee recognition programs stand out as powerful tools to cultivate a culture of appreciation and boost morale within a company.

As businesses strive to create workplaces that attract and retain top talent, the implementation of effective recognition programs has become more crucial than ever.

In a study commissioned by Bonusly, a tech platform for employee engagement, researchers found that at least 46% of employees quit because they felt unappreciated, while at least 65% said they would work harder if they felt like their work, big and small, were noticed by management. The figures only highlight the need for a well-designed employee recognition programme.

Components of an effective recognition programme

Employee recognition programmes can be tricky. The most effective ones tend to have a profound impact on the entire workforce. But poorly planned recognition programmes can be alienating, especially when the programme inadvertently ignores efforts of the other employees. Despite this, there are three fundamental aspects that need to be present in order for it to work.

1) Clear criteria and objectives

Establishing clear and measurable criteria for recognition ensures that employees understand the expectations. Metrics could include specific achievements, milestones, or contributions to team goals. Clearly outlined objectives for the recognition programme provide a roadmap for both employees and management. Whether it's improving team collaboration or achieving individual targets, having specific goals gives people a direction.

2) Timely and consistent recognition

Immediate recognition for exceptional performance reinforces positive behaviour. Real-time acknowledgment can be through a simple thank-you note, shout-out in a team meeting, or a small token of appreciation. Establishing a routine for recognition events, whether weekly, monthly, or quarterly, also ensures consistency. Regularity in acknowledgment fosters a culture of appreciation and anticipation among employees.

3) Inclusive and personalised approaches

Recognising that different employees appreciate different forms of acknowledgment is crucial. Tailoring recognition to individual preferences, whether public praise or private commendation, ensures it resonates with each team member.

Work closely with team managers who can help you tailor your recognition programmes. Moreover, inclusivity in recognition involves celebrating achievements across various aspects, from individual accomplishments to team milestones.

READ MORE | Recognising and rewarding outstanding performance

5 employee recognition programs that will surely work

1) Employees of the month, quarter, or year

Regularly recognising top employees is a sure way to motivate and inspire the workforce. Handing out the award with an actual certificate or plaque, along with a small financial reward, is one way of sending a message of appreciation for a job well done. It can be done monthly, quarterly, or annually. Some companies do this through weekly shoutouts.

Typically, employee-of-the-month awards are based on key performance indicators. However, this could inadvertently ignore some employees who go above and beyond their roles by doing some of the intangibles. This is why it is important that awards are based on KPIs, manager observations, and peer nominations.

You may also want to consider handing out a team-of-the-quarter award to drive the message of collaborative success to the workforce. Offer team-oriented rewards like a catered lunch, a weekend getaway, or a team development session.

In handing out employee rewards, it is always important to make it public. Announce it across as many platforms as possible – from emails and newsletters to social media.

For annual awards, which are almost always much bigger, hold an awards night if possible. While it is nice to do it in a fancy place, you can also do it in the office after work hours. A little make-shift stage with DIY décor will do the trick. The important thing is you show your people that you are truly proud of them.

READ MORE | Creating a culture of recognition and appreciation

2) Peer recognition programmes

Being appreciated by management is always inspiring, but being appreciated by peers can be equally heartwarming. After all, who doesn’t want to work in a place where they are loved, welcomed, and appreciated by their colleagues?

Peer recognition programmes can be formal, like a quarterly or annual award determined through employee votes. These awards do not necessarily have to be purely work-related. Peer recognition can also focus on personality and character, such as being supportive, resourceful, positive, honest, or any similar virtues that resonate across the workforce.

Appreciating peers doesn’t also need to be too formal. It can be as easy as setting up a monthly or quarterly peer appreciation board where people can write and post letters of appreciation to their colleagues. Before clearing up the board, you can take a picture and post this on social media. You can even produce a short video where employees give their message to their workmates who helped them the most during that period.

3) Employee write-ups

Whether it’s in an internal newsletter or on your social media page, it is always inspiring to learn about the story of a colleague. Beyond the confines of the office, employees are also human beings who wear different hats. Putting your employees in this light would not only humanise the workforce, but also enforce a message that the company takes time to really know and appreciate its people.

Perhaps employees care about different causes or support local charities. Sharing their stories would not just show how you value them as human beings, but also inspire people within the organisation.

Featuring employees can be done in an article or video.

4) Longevity, milestones, legacy awards

Service awards celebrate milestone anniversaries, such as when an employee marks 10, 20 and 30 years or more of service. These awards are usually handed out during yearend awards programmes, with a plaque and a corresponding financial reward.

One way to make the award meaningful is to do a short video tribute for the awardee, highlighting their evolution throughout the years, and including special messages from their colleagues and managers.

Beyond these annual awards, you can recognise senior employees by including them in a mentorship programme where they can guide other members of the workforce. Being a mentor can feel good for seasoned team members, and doing this can even help in retaining new employees.

5) Performance recognition bonuses

Performance recognition bonuses are a powerful incentive. A key aspect of this programme is establishing clear and measurable performance metrics aligned with individual, team, or organisational goals. By clearly defining these criteria, transparency and accountability are fostered, ensuring that employees understand the path to earning recognition bonuses.

This program can encompass both individual and team-based targets, promoting collaboration and acknowledging the collective contributions of employees. Regular performance reviews play a crucial role in assessing employee progress and providing constructive feedback, reinforcing the connection between achievements and potential bonus earnings.

Implementing a variable bonus structure allows for different bonus amounts based on the level of performance, with high performers receiving larger bonuses to further incentivise exceptional results. Financial transparency is paramount in ensuring that employees comprehend the calculation and potential financial impact of their performance bonuses.

Beyond monetary rewards, incorporating non-monetary recognition elements, such as personalised notes or certificates, adds a symbolic layer of appreciation. The goal is always to send out a message that you appreciate your employees and that you want to celebrate their wins, no matter how small or big they are.

Remember that the heart of any successful organisation lies in the beating rhythm of its workforce, with each employee contributing to the symphony of collective achievement. Employee recognition programs, when executed with authenticity and care, serve as the conductor, orchestrating a harmonious workplace culture.

Your recognition programs are not just about recognising professional achievements; they are about acknowledging the person behind the job title, the passions outside the office, and the shared journey of growth and perseverance.